John Barlow Horses is committed to respecting the privacy of on-line visitors and pledges its best efforts to that end. In general, you can visit John Barlow Horses on the Web without telling us who you are or revealing anything about yourself.
Information We Collect From You
Your name, telephone & email address
We need your name, telephone and email address so we can reply with the information you have requested. If you have agreed to receive marketing communications these may also be sent by email. We need your telephone number in case the email address you provide is mis-spelt or gets returned undeliverable for any reason.
If you contact us we may keep a record of that correspondence.
When you visit our site, we will automatically receive your IP address, a unique identifier for your computer or other access device. Our Web server automatically recognizes each visitor’s domain name, but does not automatically collect personally identifiable information. If you choose to provide personally identifiable data, you may receive future information from us by mail, electronically or by telephone advising you of upcoming Moto-Trek Leyland events, services, new products, or volunteer and support opportunities.
How Do We Use The Information We Collect?
Our main uses of your information are explained above which in general is to be able to reply with the information you request, as well as to help us understand your needs and provide you with a better service.
If you do not wish to be contacted with such information, please let us know by writing or sending an e-mail to the address on the contact page. Those who provide personally identifiable data also may receive information from other reputable organizations. You can, however, have your name put on our do-not-share list by e-mailing or writing to us. Please make sure to provide your full name and address for exclusion from “future contact” or “share” lists.
You should also be aware of the following uses –
If you have opted in to our newsletter we may send you emails from time to time but you will always have the opportunity to unsubscribe.
Customer care and other correspondence
As part of our customer care procedures, we may follow up, either by letter, phone, SMS or email, customers who have posted comments about us on the internet, for example to resolve a complaint or to ask for a testimonial.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by letter, phone, SMS or email.
To help us design our website to help improve your experience, we may collect information about the way you use and access our website. Our web system collects information about each visitor, including IP address, the length of time spent on the website and the order in which pages are visited. We may use third party experts to help us look at this information. However, we make sure that anyone we employ treats all information with the same sensitivity and security that we treat it. This is explained in more detail in the cookies section below.
Our site use a number of different cookies. Below we explain the cookies we use and why we use them.
What is a cookie?
A cookie is a small text file that may be placed on your device when you visit our sites. When you next visit our site the cookie allows us to distinguish you from other users.
There are two broad categories of cookies:
Persistent cookies remain on your device until deleted manually or automatically.
Session cookies remain on your device until you close your browser when they are automatically deleted.
Cookies we use and why we use them:
Essential cookies are technical cookies that are required for the operation of our site. Without essential cookies our site can’t operate properly. Essential cookies include, for example, cookies that would enable you to log into secure areas.
Performance cookies allow us to recognise and count the number of visitors to our site and to see how visitors move around them. This helps us to improve the way our site works by enabling us to tailor our site to the way visitors use them. The information we collect from performance cookies is aggregated which means that we cannot identify you from it.
You have a right to access the personal information that is held about you. You can contact us via the ‘contact us’ page. Please explain what you require and provide a current email address so we can reply to you.
The security of your information is very important to us, any information held about you will also be stored safe and secure. To stop any unauthorised access or disclosure of your information, we have made sure there are suitable physical, electronic and managerial systems to protect and secure your information that we collect online.
Notification of Changes to This Policy
If you have any feedback, questions or concerns, please contact us via the ‘contact us’ page